Educational Institution; 1001-5000 employees; Higher Education industry
June 2008 – Present
Maintain and Develop Auxiliary Services website along with additional Auxiliary Departments. Assist with the development of coding standards and guidelines, collaborate with a team of developers to enforce and direct coding standards. Provide assistance to the Auxiliary Services Helpdesk staff on hardware and software related issues. Train new student workers and act as a knowledge base for current students.
Erik has 1 recommendation (1 co-worker) including:
Internet industry
September 2006 – Present
Develop dynamic website templates based on the provided designs.
Educational Institution; 1001-5000 employees; Higher Education industry
September 2003 – June 2008
Manage the helpdesk tickets, supervise other student workers, inform higher management of issues or decisions requiring their attention, provide high quality customer and technical support for 6 different departments, develop methods and procedures to increase efficiency across departments.
Erik has 2 recommendations (2 co-workers) including:
Computer Networking industry
February 2003 – August 2003
Install and label Cat3, Cat5, Cat5e, and Cat6 cables and jacks.
Construction industry
May 2002 – September 2002
Provide assistance to the General Contractor and Subcontractors. Supervise temporary helpers and assist Subcontractors in meeting deadlines.
